The innovative designers from leading medical device brand Neo G bring you yet another fantastic product - but this time, it’s for kids! Introducing the Neo G Kids Wrist Support, a device designed to support and stabilize your child’s injured or weakened wrist. Ideal for helping reduce pain and strain of the wrist caused by repetitive stress injuries, playing sport, previous fractures or symptoms of Juvenile Idiopathic Arthritis.
The Neo G Kids Wrist Support is made from heat therapeutic Neoprene, which helps to warm the muscles and joints to treat muscular aches, pain and stiffness. The device is also useful during recovery and rehabilitation, as it keeps the wrist properly supported while still allowing for adequate movement and grip strength of the thumb and fingers.
Suitable for everyday use and during sporting activities, it’s the perfect product to provide moderate support for your child’s affected wrist. It’s an adjustable device that is suitable for kids up to approximately age 12.
Features and Benefits of the Neo G Kids Wrist Support 882k:
- Helps stabilize the wrist and hand following injury, sprains or weakened joints due to Arthritis
- Helps with repetitive strain injuries, particularly for the active child
- Helps provide support and stability, with enough free movement of the thumb and fingers for sporting and recreational activities
- Includes a removable metal splint so you can adjust how much of support and stabilisation is needed
- Constructed from heat-therapeutic Neoprene which helps to warm muscles and joints for that added analgesic effect and comfort
- Adjustable strap provides additional compression around the wrist and/or hand if needed which can promote correct alignment of the carpal bones and therefore help reduce inflammation in the wrist
- The wrap-around design and adjustable strap also ensure optimum fit and blood flow safety
- Suitable for use during recovery and physical rehabilitation
- The edges of the device are bound well with tough seams for comfort and durability
- Easy to use and perfect for every day wear
- Class 1 medical device
- The product is a Universal Size (fits up to approximately age 12)
- Unisex
- Fits the Left or Right wrist
- Available in Blue only
The Neo G Kids Carpal Tunnel Brace can be used for:
- Muscle strains
- Hand or wrist sprain
- General instability or weakened wrist
- Juvenile Idiopathic Arthritis
- Juvenile Carpal Tunnel Syndrome
- Repetitive Wrist Movements such as from sport, playing an instrument or typing
- Weight-bearing activities like gymnastics
- Previously fractured wrist
- Sporting Injuries
- Ensure that you have consulted your child’s physician or physiotherapist before use
- This product should only be applied by or under supervision on an adult
- The parent/adult responsible for the child should regularly inspect the child’s hand/wrist to look for any signs of allergy/rashes from use, and to ensure there is adequate blood flow of the limb at all times
- Avoid wearing for prolonged periods (e.g. whilst sleeping)
- Only for use on clean, intact skin - i.e. Not over open wounds
Materials:
- Neoprene, Nylon, Elastane, Polyurethane, Polyester, Polypropylene
- Latex FREE
NB: This product does not contain latex, however it is produced in an environment which handles latex and therefore cannot be guaranteed to be 100% free of contamination.
Wash & Care:
- Hand wash with cold water only and dry flat
- Do not use Fabric Softener or Bleach
- Do Not Iron
- Store in a cool, dry place
How To Apply:
Christmas Deliveries:
For parcels to arrive before Christmas AusPost recommended all parcels to be dispatched by 18th December, which has since passed. If you wish to take a chance, please order with Express Post as there will be delays in the network from the Christmas rush. Merry Christmas!
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- Shipping Cost
- Delivery Time-frames
- Satchels & Box shipping packaging
- International Shipping
- Reasons for delay dispatch
- Returns Page
Shipping Options and Costs
During checkout you will have to choose a shipping method. Here is a breakdown.
| Order Amount | Standard Shipping | Express Post |
| Below $75 | $6.97 | $11.97 |
| $75 or over | Free | $4.97 |
All orders are shipped from our warehouse in Brisbane. Our cutoff for deliveries is 1:30pm AEST. If you place an order before 1:30pm on a business day your order will be shipped same day.
Delivery estimates are below.
Delivery Time-frames
Orders are dispatched every business day, the cutoff is 1:30pm AEST.
| State | Free Standard Shipping | Express Post |
| VIC | 3 to 4 Business Days | 1 to 2 Business Days |
| NSW | 2 to 4 Business Days | 1 to 2 Business Days |
| SA | 3 to 5 Business Days | 2 to 3 Business Days |
| ACT | 2 to 4 Business Days | 1 to 2 Business Days |
| TAS | 4 to 6 Business Days | 1 to 2 Business Days |
| QLD | 2 to 4 Business Days | 1 to 2 Business Days |
| NT | 8 to 12 Business Days | 2 to 4 Business Days |
| WA | 5 to 10 Business Days | 2 to 4 Business Days |
Note: These are estimates based on recent deliveries and not a guarantee. Exceptions apply to rural areas of SA, QLD, NT, WA which can take longer
Satchels & Box Packaging
Most of our orders are sent with mailing satchels. With inflation, supply chain issues and the general increase in costs in almost every aspect of our business - the benefit of using satchels is that it lowers the weight and size of the parcel which keeps our cost down. This has allowed us to continue to offer free standard shipping.
Please note that sometimes parcels can get squashed during transit which cause your products packaging to get dented or slightly damaged. The product will not be affected.
If you wish to avoid any risk of damage during transit or your purchase is a gift we recommend opting for our $1.50 box packaging option. You will find this option in the cart page after you add your items to cart.
International Shipping
We currently only ship to the following countries. New Zealand, Singapore, Malaysia, South Korea, South Africa and Japan. We will ship with Australia Post International Standard Shipping which includes tracking and you will be notified via email.
Reasons For Dispatch Delay
We're quite good at dispatching orders within 24 hours of a business day. However delays can occur for multiple reasons that include but is not limited to:
- Incorrect address has been entered against the order.
- Public Holidays
- Extreme Weather Events
- Paypal Echeque payment method can take up to 4 business days for PayPal to mark the transaction as completed
- Bank Transfer payment method can take up to 3 business days for funds to arrive in our bank account
- Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.
- Rarely we have inaccurate stock quantities which can cause your order to go on a backorder
If you are looking to return or exchange an item please go to our returns center here
Our Return Policy Is Stated Below
We have a free returns policy, in case you simply change your mind or you realize the product isn't for you, we'll take care of the shipping costs for you.
However please take care when deciding on a model, size or color. We offer returns within 45 days, for refunds back to original form of payment, exchanges or store credit.
Returns and exchanges will only be accepted within 45 days if:
- The product has only been tried on to judge fit and is in it's original condition with the packaging
- Or in the rare case the product is faulty
To qualify for a full refund or an exchange. Please make sure to:
- Take a photo if the product is faulty
- Keep proof of purchase
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchange to another size
We will pay for postage both ways (you will receive a postage label) for exchanges to a different size or lower priced product. For an exchange to a more expensive product you will receive a store credit to use.
Returns for a refund
For returns for a refund there will be a free return label provided.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Returns for store credit
You will receive a label for the return postage. A store credit will be processed equal to the order value minus Express Post charge (if any). Store credit will be sent via email.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@bodyheal.com.au.
If you are looking to return or exchange an item please go to our returns center here
Private Health Insurance
Each health fund process may differ, they usually will ask for an Invoice/receipt (which is provided upon purchase), and/or a referral from your GP or specialist; we strongly recommend you call them directly to reconfirm a possible claim process in case there has been any sudden policy change in particular to the product you are looking to purchase.
Steps for private health insurance claims:
- Make your purchase online like you would any other order
- We will send the items out immediately upon receiving payment (Instant with PayPal, AfterPay or Credit/Debit Card)
- Submit your invoice/receipt to your health insurer
- Your health insurer will reimburse you
For NDIS or workers compensation
Please visit our NDIS page
