Body Assist Cervical Neck Soft Sponge Collar 600
The Body Assist Cervical Neck Soft Sponge Collar 600 is designed to mould around the neck and jaw of the wearer, the size being adjusted by the wearer. There are many instances where a cervical collar can assist with the healing process and reduce pain.
Cervical collars have been used routinely by trauma units over the last 30 years. Every ambulance carries them, and paramedics use them to stabilise a patient’s neck and spine in the case of road accidents and other injuries. Cervical sponge collars are often worn as a preventative measure in high-risk sports such as motor racing, speed boat racing and go-kart racing.
Neck pain has many causes. It can be due to degenerative diseases such as osteoporosis or osteoarthritis, or perhaps cervical spondylosis, spinal stenosis, or simply by maintaining poor posture over a long period of time. Neck pain can also be caused by trauma such as a motor accident which causes whiplash. Other reasons for neck pain include a pinched nerve or a herniated disc. Neck pain can also stem from conditions which affect the muscles of the neck, such as fibromyalgia and polymyalgia rheumatica.
The Body Assist Neck Sponge Collar 600 can be used for:
- Cervical facet syndrome
- Degenerative disc disease
- Neck injury
- Whiplash
- Osteoporosis
- Post neck surgery
- Post back surgery
- Muscle sprains
- Neck strains
- Cervical discogenic disease
- Fibromyalgia
Features and Benefits of the Body Assist Cervical Orthosis Soft Collar 600
The Body Assist Cervical Sponge Collar is designed and shaped to ensure the wearer gets both comfort and support. It can be worn 24 hours a day. The collar does not completely immobilise the neck, it restricts motion and is a kinaesthetic reminder for the patient to reduce neck movement. Since the collar is under the chin and supports the chin, it minimises muscle contraction needed against the gravity forces to keep the head in a normal position.
As can be seen above, the neck area is vulnerable to many factors which can cause pain and discomfort. The Body Assist Cervical Sponge Collar is a comfortable aid to relieving any minor pain and discomfort in the neck area. It naturally and gently forces the wearer to keep their head up and to maintain good posture which in turn helps to relieve any pressure in the neck area and so reduces discomfort.
The cervical collar is very easy to fit and can be used day and night. It’s made from soft fabrics, making it very comfortable to wear for long periods. It instantly relieves stress and tension in the neck area, allowing healing and pain relief.
How to put on the Body Assist Cervical Sponge Collar
The cervical collar is very easy to apply and adjust. Firstly, look straight ahead with your chin parallel to the floor. Place the cervical collar around your neck, with the hook and loop fastening at the back. Tighten and secure, ensuring it gives support and allows you to breathe easily.
Size Guide:
| Size | Height Side Of Jaw to Shoulder |
|---|---|
| Small | 8 CM |
| Medium | 9 CM |
| Large | 10+ CM |
Material and Allergy Information
- Soft sponge
- Stockinette cover
- Latex free
This cervical sponge collar is fully washable. Hand wash in cold water, using a mild detergent. Rinse in cold water. Do not use fabric softener. Air dry. Do not tumble dry.
Size Chart Body Assist 600
| Size | Height Side Of Jaw to Shoulder |
|---|---|
| Small | 8 cm |
| Medium | 9 cm |
| Large | 10+ cm |
Christmas Deliveries:
For parcels to arrive before Christmas AusPost recommended all parcels to be dispatched by 18th December, which has since passed. If you wish to take a chance, please order with Express Post as there will be delays in the network from the Christmas rush. Merry Christmas!
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- Shipping Cost
- Delivery Time-frames
- Satchels & Box shipping packaging
- International Shipping
- Reasons for delay dispatch
- Returns Page
Shipping Options and Costs
During checkout you will have to choose a shipping method. Here is a breakdown.
| Order Amount | Standard Shipping | Express Post |
| Below $75 | $6.97 | $11.97 |
| $75 or over | Free | $4.97 |
All orders are shipped from our warehouse in Brisbane. Our cutoff for deliveries is 1:30pm AEST. If you place an order before 1:30pm on a business day your order will be shipped same day.
Delivery estimates are below.
Delivery Time-frames
Orders are dispatched every business day, the cutoff is 1:30pm AEST.
| State | Free Standard Shipping | Express Post |
| VIC | 3 to 4 Business Days | 1 to 2 Business Days |
| NSW | 2 to 4 Business Days | 1 to 2 Business Days |
| SA | 3 to 5 Business Days | 2 to 3 Business Days |
| ACT | 2 to 4 Business Days | 1 to 2 Business Days |
| TAS | 4 to 6 Business Days | 1 to 2 Business Days |
| QLD | 2 to 4 Business Days | 1 to 2 Business Days |
| NT | 8 to 12 Business Days | 2 to 4 Business Days |
| WA | 5 to 10 Business Days | 2 to 4 Business Days |
Note: These are estimates based on recent deliveries and not a guarantee. Exceptions apply to rural areas of SA, QLD, NT, WA which can take longer
Satchels & Box Packaging
Most of our orders are sent with mailing satchels. With inflation, supply chain issues and the general increase in costs in almost every aspect of our business - the benefit of using satchels is that it lowers the weight and size of the parcel which keeps our cost down. This has allowed us to continue to offer free standard shipping.
Please note that sometimes parcels can get squashed during transit which cause your products packaging to get dented or slightly damaged. The product will not be affected.
If you wish to avoid any risk of damage during transit or your purchase is a gift we recommend opting for our $1.50 box packaging option. You will find this option in the cart page after you add your items to cart.
International Shipping
We currently only ship to the following countries. New Zealand, Singapore, Malaysia, South Korea, South Africa and Japan. We will ship with Australia Post International Standard Shipping which includes tracking and you will be notified via email.
Reasons For Dispatch Delay
We're quite good at dispatching orders within 24 hours of a business day. However delays can occur for multiple reasons that include but is not limited to:
- Incorrect address has been entered against the order.
- Public Holidays
- Extreme Weather Events
- Paypal Echeque payment method can take up to 4 business days for PayPal to mark the transaction as completed
- Bank Transfer payment method can take up to 3 business days for funds to arrive in our bank account
- Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.
- Rarely we have inaccurate stock quantities which can cause your order to go on a backorder
If you are looking to return or exchange an item please go to our returns center here
Our Return Policy Is Stated Below
We have a free returns policy, in case you simply change your mind or you realize the product isn't for you, we'll take care of the shipping costs for you.
However please take care when deciding on a model, size or color. We offer returns within 45 days, for refunds back to original form of payment, exchanges or store credit.
Returns and exchanges will only be accepted within 45 days if:
- The product has only been tried on to judge fit and is in it's original condition with the packaging
- Or in the rare case the product is faulty
To qualify for a full refund or an exchange. Please make sure to:
- Take a photo if the product is faulty
- Keep proof of purchase
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchange to another size
We will pay for postage both ways (you will receive a postage label) for exchanges to a different size or lower priced product. For an exchange to a more expensive product you will receive a store credit to use.
Returns for a refund
For returns for a refund there will be a free return label provided.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Returns for store credit
You will receive a label for the return postage. A store credit will be processed equal to the order value minus Express Post charge (if any). Store credit will be sent via email.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@bodyheal.com.au.
If you are looking to return or exchange an item please go to our returns center here
Private Health Insurance
Each health fund process may differ, they usually will ask for an Invoice/receipt (which is provided upon purchase), and/or a referral from your GP or specialist; we strongly recommend you call them directly to reconfirm a possible claim process in case there has been any sudden policy change in particular to the product you are looking to purchase.
Steps for private health insurance claims:
- Make your purchase online like you would any other order
- We will send the items out immediately upon receiving payment (Instant with PayPal, AfterPay or Credit/Debit Card)
- Submit your invoice/receipt to your health insurer
- Your health insurer will reimburse you
For NDIS or workers compensation
Please visit our NDIS page
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