The Neo G Bunion Night Splint is a device used to help treat Hallux Valgus deformities more commonly known as Bunions. A bunion (or Hallux Valgus) is a fleshy and bony knob that forms on the side of your big toe, which occurs when the joint connecting the foot to the big toe comes out of alignment over time. A bunion can often cause quite a bit of pain and inflammation in that area of the foot, and if it gets worse over time, it can lead to discomfort when walking, and even cause a persistent limp.
It occurs mostly in ages 18 - 65 and it is more common in women. It’s usually the bane of existence for a lot of women trying to rock a sleek pair of heels at the office or for a night out on the town. The Neo G Bunion Correction System - Hallux Valgus Night Splint is the answer to help restore your feet, and more importantly, keep pain and uncomfortable surgery at bay.
The Neo G Bunion Splint offers mild to moderate support to help relieve the symptoms associated with Bunions. If used correctly, it can be used to correct the positioning of the affected toe or at the very least, it can help to stop the bunion from getting bigger. It can be used both before and after surgery should you need it.
Features & Benefits of the Neo G Bunion Night Splint
- Helps relieve pain, discomfort, pressure, and inflammation when you are asleep
- Helps reduce the tendency towards the development of a bunion should you discover that you are prone to it
- It can be adjusted to provide the best fit in order to maintain the alignment of your big toe in relation to the bones of your foot (metatarsals)
- The inside of the splint is made with soft foam so that it cushions and helps soothe the tender area
- For use pre- and post-operatively
- Available in a universal size that should fit most feet
- Available in Right and Left options
How to use the Neo G Bunion Night Hallux Valgus Splint:
- Identify the velcro fastener and undo it
- Place the splint onto your foot so the foam insert sits comfortably around the inner side of you big toe
- Secure the fastener around the outer side of your foot
- Make sure the splint sits in position and is securely fitted without restricting blood flow
- To be used at night or when you’re having a rest
- Always seek medical advice from your physician or physiotherapist before using
- Do not use over broken skin or open wounds
- Do not use with shoes
- Do not use if liniments, ointments, gels, creams or any other substances have been applied to the affected area
Materials:
Polyurethane, Polyamide, Polyethylene
Wash and Care:
- Only wipe with a damp cloth.
- Do not use Fabric Softener or Bleach
- Do Not use it in a washing machine or attempt to iron.
- Store in a cool, dry place.
Christmas Deliveries:
For parcels to arrive before Christmas AusPost recommended all parcels to be dispatched by 18th December, which has since passed. If you wish to take a chance, please order with Express Post as there will be delays in the network from the Christmas rush. Merry Christmas!
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- Shipping Cost
- Delivery Time-frames
- Satchels & Box shipping packaging
- International Shipping
- Reasons for delay dispatch
- Returns Page
Shipping Options and Costs
During checkout you will have to choose a shipping method. Here is a breakdown.
| Order Amount | Standard Shipping | Express Post |
| Below $75 | $6.97 | $11.97 |
| $75 or over | Free | $4.97 |
All orders are shipped from our warehouse in Brisbane. Our cutoff for deliveries is 1:30pm AEST. If you place an order before 1:30pm on a business day your order will be shipped same day.
Delivery estimates are below.
Delivery Time-frames
Orders are dispatched every business day, the cutoff is 1:30pm AEST.
| State | Free Standard Shipping | Express Post |
| VIC | 3 to 4 Business Days | 1 to 2 Business Days |
| NSW | 2 to 4 Business Days | 1 to 2 Business Days |
| SA | 3 to 5 Business Days | 2 to 3 Business Days |
| ACT | 2 to 4 Business Days | 1 to 2 Business Days |
| TAS | 4 to 6 Business Days | 1 to 2 Business Days |
| QLD | 2 to 4 Business Days | 1 to 2 Business Days |
| NT | 8 to 12 Business Days | 2 to 4 Business Days |
| WA | 5 to 10 Business Days | 2 to 4 Business Days |
Note: These are estimates based on recent deliveries and not a guarantee. Exceptions apply to rural areas of SA, QLD, NT, WA which can take longer
Satchels & Box Packaging
Most of our orders are sent with mailing satchels. With inflation, supply chain issues and the general increase in costs in almost every aspect of our business - the benefit of using satchels is that it lowers the weight and size of the parcel which keeps our cost down. This has allowed us to continue to offer free standard shipping.
Please note that sometimes parcels can get squashed during transit which cause your products packaging to get dented or slightly damaged. The product will not be affected.
If you wish to avoid any risk of damage during transit or your purchase is a gift we recommend opting for our $1.50 box packaging option. You will find this option in the cart page after you add your items to cart.
International Shipping
We currently only ship to the following countries. New Zealand, Singapore, Malaysia, South Korea, South Africa and Japan. We will ship with Australia Post International Standard Shipping which includes tracking and you will be notified via email.
Reasons For Dispatch Delay
We're quite good at dispatching orders within 24 hours of a business day. However delays can occur for multiple reasons that include but is not limited to:
- Incorrect address has been entered against the order.
- Public Holidays
- Extreme Weather Events
- Paypal Echeque payment method can take up to 4 business days for PayPal to mark the transaction as completed
- Bank Transfer payment method can take up to 3 business days for funds to arrive in our bank account
- Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.
- Rarely we have inaccurate stock quantities which can cause your order to go on a backorder
If you are looking to return or exchange an item please go to our returns center here
Our Return Policy Is Stated Below
We have a free returns policy, in case you simply change your mind or you realize the product isn't for you, we'll take care of the shipping costs for you.
However please take care when deciding on a model, size or color. We offer returns within 45 days, for refunds back to original form of payment, exchanges or store credit.
Returns and exchanges will only be accepted within 45 days if:
- The product has only been tried on to judge fit and is in it's original condition with the packaging
- Or in the rare case the product is faulty
To qualify for a full refund or an exchange. Please make sure to:
- Take a photo if the product is faulty
- Keep proof of purchase
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchange to another size
We will pay for postage both ways (you will receive a postage label) for exchanges to a different size or lower priced product. For an exchange to a more expensive product you will receive a store credit to use.
Returns for a refund
For returns for a refund there will be a free return label provided.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Returns for store credit
You will receive a label for the return postage. A store credit will be processed equal to the order value minus Express Post charge (if any). Store credit will be sent via email.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@bodyheal.com.au.
If you are looking to return or exchange an item please go to our returns center here
Private Health Insurance
Each health fund process may differ, they usually will ask for an Invoice/receipt (which is provided upon purchase), and/or a referral from your GP or specialist; we strongly recommend you call them directly to reconfirm a possible claim process in case there has been any sudden policy change in particular to the product you are looking to purchase.
Steps for private health insurance claims:
- Make your purchase online like you would any other order
- We will send the items out immediately upon receiving payment (Instant with PayPal, AfterPay or Credit/Debit Card)
- Submit your invoice/receipt to your health insurer
- Your health insurer will reimburse you
For NDIS or workers compensation
Please visit our NDIS page
