Polar Ice is one of the most reliable and trusted brands in Ice Therapy or Cryotherapy for pain management from soft tissue injuries. Polar Ice products are unique in that they are designed to conform to specific areas of the body, provide adequate compression, and ensure the ice stays where it's supposed to be. From treating small areas like your index finger or much larger areas like your knee, Polar Ice has an ice pack to suit every need.
The Polar Ice Foot and Ankle Ice Wrap is another great product on the market for relieving pain and swelling from bruises, strains, sprains, and injuries from soft tissue trauma. It's a versatile and easy-to-use product that’s also adjustable to suit (almost) every ankle. Made from fleece, with pockets of individual ice packs, the Polar Ice Foot and Ankle Wrap is easy on your skin and keeps the ice where it’s supposed to be while you wear it. It’s the perfect solution to fast and effective relief so that you can go back to doing the things you love as soon as possible.
Features & Benefits of the Polar Ice Wrist and Elbow Wrap:
- Effective relief from pain and swelling/edema
- Made from fleece so that it’s comfortable on the skin and acts as an insulating layer between the ice and your skin, preventing any ice burns that can occur with direct ice-on-skin contact
- The ice packs are in separate pockets so that the ice doesn’t move out of position while you use it
- Ergonomically designed so that it conforms to the shape or contours of your affected area
- Has a hook-and-loop closure system so you can compress the affected area for maximum benefit and optimum fit
- Unique and effective design that allows you to treat the entire foot and ankle so that you can quickly return to normal function
Use the Polar Ice Foot and Ankle Ice Pack for:
- Pain and swelling from acute injuries
- Strains, injuries, and bruises from soft tissue trauma
- Inflammation from chronic diseases like Gout or Arthritis
- Post-surgery
- During physical rehabilitation
- After intense physical activity
- Ankle sprains
- Achilles Tendonitis
- Ankle or foot fractures
How to use the Polar Ice Foot and Ankle Cold Pack:
- Make sure to consult a doctor or physical therapist before you use it
- Ensure the product is sufficiently cooled in the freezer (2 - 3 hours) before you use it.
- Lay the wrap out flat onto the floor and place your foot in the center of it
- Use hook-and-loop closure system to tighten the first strap around your toes
- Then wrap the sides around your ankle and foot and secure with the second and longest strap for the appropriate amount of compression you require
- Lastly, secure the small removable strap behind your ankle and above your heel for a complete, snug fit
- Make sure it’s not too tight and doesn’t stop blood flow
- Recommended use is up to 15 minutes
- Do not use if you suffer from altered or decreased sensation in your legs or feet
Other Products in our Polar Ice range
Christmas Deliveries:
For parcels to arrive before Christmas AusPost recommended all parcels to be dispatched by 18th December, which has since passed. If you wish to take a chance, please order with Express Post as there will be delays in the network from the Christmas rush. Merry Christmas!
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- Shipping Cost
- Delivery Time-frames
- Satchels & Box shipping packaging
- International Shipping
- Reasons for delay dispatch
- Returns Page
Shipping Options and Costs
During checkout you will have to choose a shipping method. Here is a breakdown.
| Order Amount | Standard Shipping | Express Post |
| Below $75 | $6.97 | $11.97 |
| $75 or over | Free | $4.97 |
All orders are shipped from our warehouse in Brisbane. Our cutoff for deliveries is 1:30pm AEST. If you place an order before 1:30pm on a business day your order will be shipped same day.
Delivery estimates are below.
Delivery Time-frames
Orders are dispatched every business day, the cutoff is 1:30pm AEST.
| State | Free Standard Shipping | Express Post |
| VIC | 3 to 4 Business Days | 1 to 2 Business Days |
| NSW | 2 to 4 Business Days | 1 to 2 Business Days |
| SA | 3 to 5 Business Days | 2 to 3 Business Days |
| ACT | 2 to 4 Business Days | 1 to 2 Business Days |
| TAS | 4 to 6 Business Days | 1 to 2 Business Days |
| QLD | 2 to 4 Business Days | 1 to 2 Business Days |
| NT | 8 to 12 Business Days | 2 to 4 Business Days |
| WA | 5 to 10 Business Days | 2 to 4 Business Days |
Note: These are estimates based on recent deliveries and not a guarantee. Exceptions apply to rural areas of SA, QLD, NT, WA which can take longer
Satchels & Box Packaging
Most of our orders are sent with mailing satchels. With inflation, supply chain issues and the general increase in costs in almost every aspect of our business - the benefit of using satchels is that it lowers the weight and size of the parcel which keeps our cost down. This has allowed us to continue to offer free standard shipping.
Please note that sometimes parcels can get squashed during transit which cause your products packaging to get dented or slightly damaged. The product will not be affected.
If you wish to avoid any risk of damage during transit or your purchase is a gift we recommend opting for our $1.50 box packaging option. You will find this option in the cart page after you add your items to cart.
International Shipping
We currently only ship to the following countries. New Zealand, Singapore, Malaysia, South Korea, South Africa and Japan. We will ship with Australia Post International Standard Shipping which includes tracking and you will be notified via email.
Reasons For Dispatch Delay
We're quite good at dispatching orders within 24 hours of a business day. However delays can occur for multiple reasons that include but is not limited to:
- Incorrect address has been entered against the order.
- Public Holidays
- Extreme Weather Events
- Paypal Echeque payment method can take up to 4 business days for PayPal to mark the transaction as completed
- Bank Transfer payment method can take up to 3 business days for funds to arrive in our bank account
- Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.
- Rarely we have inaccurate stock quantities which can cause your order to go on a backorder
If you are looking to return or exchange an item please go to our returns center here
Our Return Policy Is Stated Below
We have a free returns policy, in case you simply change your mind or you realize the product isn't for you, we'll take care of the shipping costs for you.
However please take care when deciding on a model, size or color. We offer returns within 45 days, for refunds back to original form of payment, exchanges or store credit.
Returns and exchanges will only be accepted within 45 days if:
- The product has only been tried on to judge fit and is in it's original condition with the packaging
- Or in the rare case the product is faulty
To qualify for a full refund or an exchange. Please make sure to:
- Take a photo if the product is faulty
- Keep proof of purchase
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchange to another size
We will pay for postage both ways (you will receive a postage label) for exchanges to a different size or lower priced product. For an exchange to a more expensive product you will receive a store credit to use.
Returns for a refund
For returns for a refund there will be a free return label provided.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Returns for store credit
You will receive a label for the return postage. A store credit will be processed equal to the order value minus Express Post charge (if any). Store credit will be sent via email.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@bodyheal.com.au.
If you are looking to return or exchange an item please go to our returns center here
Private Health Insurance
Each health fund process may differ, they usually will ask for an Invoice/receipt (which is provided upon purchase), and/or a referral from your GP or specialist; we strongly recommend you call them directly to reconfirm a possible claim process in case there has been any sudden policy change in particular to the product you are looking to purchase.
Steps for private health insurance claims:
- Make your purchase online like you would any other order
- We will send the items out immediately upon receiving payment (Instant with PayPal, AfterPay or Credit/Debit Card)
- Submit your invoice/receipt to your health insurer
- Your health insurer will reimburse you
For NDIS or workers compensation
Please visit our NDIS page
